Incident Response Services

A quick reaction time is essential in containing a breach and preventing further damage to systems and data. Incident Response Services from Xentra offers expertise in forensic analysis and helping organisations understand the root cause of the incident, whilst preventing a serious breach in real-time.


Rapid Incident Resolution

Incident response services enable you to respond swiftly and effectively to security incidents, decreasing the impact and duration of disruptions. With dedicated incident response teams and predefined processes in place, Xentra can work with you to quickly contain security breaches.

Expertise and Experience

Xentra give you access to experienced professionals who specialise in managing and mitigating security incidents across various industries and technologies. Our experts bring a wealth of knowledge and experience in forensic analysis, threat intelligence, and incident management, enabling you to navigate complex security incidents with confidence.

Regulatory Compliance and Legal Protection

Xentra help you navigate regulatory requirements and legal obligations following a security breach. By conducting thorough investigations, documenting evidence, and adhering to established incident response protocols, you can demonstrate compliance with industry regulations and mitigate potential legal liabilities.

What our customers say

How we work

Here’s how we start every conversation, by listening to what you need to achieve. From here, we can follow the steps in our engagement model to ensure a success model for your technology investment and an ongoing cadence of data point reviews to ensure optimal performance at all times

Assess the customer requirement, risk factors & desired outcomes

Plan the technology deliver, products & services included and structure success criteria - Risk, Budget, Resource

Prove the value of the proposition through a cadence of success criteria management & service delivery

Deploy the agreed upon solutions, introduce key stakeholders & include in customer journey

Perform to exceed outcomes, high support SAT scores, roviding dataled evidence & nurturing customer engagement and relationship

Assess ongoing posture, gaps and potential up-sell/cross-sell opportunities by enhancing relationship with Xentra

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Get in touch

If you would like to find out more about how we can help, get in touch today.