Services

Working with your managed service provider should mean you have industry experts at your call to help with all elements of your technology adoption. Xentra deliver a number of data-driven tools to guarantee that your decisions are validated by evidence and to identify where your technology focus should be.

Making data-driven decisions

Xentra will work collaboratively with you to understand what your desired outcomes are, utilising an arsenal of tools to build statistics which demonstrate exactly how to implement meaningful change. Here are just some of the tools we can deploy to collate meaningful data to drive decisions.

Cyber Security Assessment

Xentra brings a cutting-edge approach to Cyber Security Assessments, delivering a present day view of your existing posture; leveraging advanced techniques and industry-leading expertise. Through comprehensive analysis of current cyber threats, vulnerabilities, and existing defences, Xentra offers a tailored assessment that pinpoints areas of weakness and strength within a company’s security infrastructure. Conducting thorough audits and analysis of existing systems, Xentra can collate actionable insights to mitigate risks and enhance resilience against evolving cyber threats. With a focus on real-time monitoring and proactive measures, Xentra ensures that you stay ahead of potential security breaches, safeguarding your digital assets and maintaining trust in your operations.

KCSIE Compliance Training

Navigating the changes in the Keeping Children Safe in Education (KCSIE) guidelines is an ongoing responsibility. Changes in 2023 meant that there is more onus on Safeguarding teams to work in conjunction with the technical teams to utilise filtering and monitoring technologies to identify at risk students. Not only do schools need to have effective practices in place to do this, they also need to ensure that they are correctly documenting data and processes which outline the structure and workflow of collating and reporting on safeguarding data. Xentra can help navigate this journey, creating an internal team of stakeholders within a school who can spearhead student wellness programmes.

Incident Response Plans

Creating and collating information for your Incident Response plan involves a number of decisions, involving both people and processes. Mapping out what you would like to achieve at the end of this project is the ideal place to start. Xentra can then deliver a structured plan which outlines the technologies in place, the relevant data tracking processes and the people involved in ensuring that your incident response procedures are efficient and effective. Xentra will document all of this information in a detailed plan which enables you to be comfortable in your capability to respond to malicious attacks, whilst ensuring you have the documented processes to use when required.

Technology Gap Analysis

Successful Cyber Attacks typically exploit an existing weakness or vulnerability within your infrastructure, which is why it is imperative to identify any existing ‘open doors’. Xentra deploy a number of tools which test the barriers of your infrastructure to identify weaknesses and investigate internal processes and threats to deliver data which can drive your future technology investments. Working in conjunction with your IT teams to ensure that the data we deliver is accessible company wide and clearly identifies the risk factors to all stakeholders.

Compliance & Legislation

Compliance is typically specific to industries and the level of information required can vary depending on your sector. However, typically the technologies and data exports required to evidence compliance are common regardless of your particular sector. Xentra work within a wide range of company sizes & industries, meaning we understand the idiosyncrasies of specific industry compliance requirements. Whist it is important to ensure compliance, it is imperative that you are able to quickly evidence this when needed and Xentra ensure that workload is taken away from you to give you peace of mind.

Cyber Essentials

Cyber Essentials is a government backed scheme, created to protect your organisation against a number of common cyber attacks. Typically a requested requirement when speaking to Cyber Insurance providers and a good benchmark to determine that your organisation is putting in core procedures to improve your cyber security posture. However, navigating the processes and providing evidence to demonstrate your procedures for a Cyber Essentials self-assessment can be time-consuming and onerous. Xentra are here to deliver this benchmark for your organisation, ensuring a documented processes to help you achieve Cyber Essentials certified status.

Microsoft Licensing

Microsoft Licensing procurement and ongoing management can be an onerous task and it’s imperative to avoid disruption that this works seamlessly. Xentra excels in delivering comprehensive Microsoft Licensing assessments for companies, offering a meticulous analysis of their current licensing overview and ensuring that procurement of licensing is simple and efficient. Reach out to pass the responsibility over to Xentra who can work with our Microsoft specialists to ensure this becomes a seamless task.

Insights

How we work

Here’s how we start every conversation, by listening to what you need to achieve. From here, we can follow the steps in our engagement model to ensure a success model for your technology investment and an ongoing cadence of data point reviews to ensure optimal performance at all times

Assess the customer requirement, risk factors & desired outcomes

Plan the technology deliver, products & services included and structure success criteria - Risk, Budget, Resource

Prove the value of the proposition through a cadence of success criteria management & service delivery

Deploy the agreed upon solutions, introduce key stakeholders & include in customer journey

Perform to exceed outcomes, high support SAT scores, roviding dataled evidence & nurturing customer engagement and relationship

Assess ongoing posture, gaps and potential up-sell/cross-sell opportunities by enhancing relationship with Xentra

We are here to help

Get in touch

If you would like to find out more about how we can help, get in touch today.

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